We at Tagalongs know that there is much fear and concern regarding the Covid-19 Virus. Please know that the health and safety of our guests, as well as our staff, is our primary concern. In accordance with New Jersey Governor Phil Murphy’s Order, both Tagalongs locations, Lake Hopatcong and Fairfield, are temporary closed.
Additionally, we regret that as a result of the extreme financial impact of this crisis we are unable to offer any refunds at this time. We hope to be in a position to offer refunds or provide a credit toward future services depending on several factors. However, we appreciate our customers and as compensation for those who have prepaid for any services which we offer we will be extending your memberships for the time you have lost due to our temporary government closure.
At this time, we have placed all parties on hold, and will be happy to reschedule or offer a membership in place of a party once this devastating virus has subsided but again, we are unable to offer refunds on deposits at this time. We apologize for any inconvenience this may cause and we certainly understand your disappointment. We are committed to reopening as soon as the law allows and reestablishing ourselves as North Jersey’s premier indoor playground for children.
Please note that due to staff furloughs we are unable to personally respond to individual inquiries at this time. Thank you for your support and your patronage.
It is our hope that this pandemic, which has deeply impacted all of us will soon pass, and we be able to return to normalcy. Your kindness and patience is much appreciated, as everyone is trying to figure how to navigate through these unprecedented circumstances.
We are all in this together!
Please be safe and healthy,
Your friends at Tagalongs Play Place